FAQs

Are the products displayed in a store available?

All products displayed in the store are available for immediate delivery. If a product on display runs out, we'll take some time to save the product.

What payment methods are available?

We provide you a variety of electronic payment methods that are 100% secure through Visa, MasterCard, Paypal and other methods in the future.

How long does it take to deliver the order?

After the order is approved, delivery takes one or two working days to all areas.

How is the order delivered?

Upon completion of the order processing, it is delivered to the shipping company or our distributors, which in turn communicate with the customer.

I purchased a product and it did not match the description, I want a refund, what is the method?

The customer can contact us to return the amount or exchange the product with another product for the same amount.

What is the specified period for returning and exchanging products?

We will be notified of the products to be replaced within 3 days of receiving the order.

When will my order arrive?

Our delivery company or distributors will contact you 24 to 48 hours after our team answers the phone.